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Nocturnal crescent moon

DIAGNOSTIC-FIRST BUILDS

WE BUILD WHAT THEY WON'T

Fixed-term repair for one broken workflow or handoff: bottleneck map, working fix, pass/fail test, and handoff package.

SHOW US WHAT'S BROKEN SEE THE REPAIR MENU
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Bring one broken flow or handoff.

FR 01 / 04

The form submits, but no clear owner follows up.

FR 02 / 04

A prompt, page, or process creates output nobody trusts.

FR 03 / 04

An intake queue, CRM step, or team handoff drops context.

FR 04 / 04

You need a pass/fail test and a handoff package, not a retainer.

Four artifacts before scope expands.

Bring one broken page, form, workflow, handoff, prompt, or process. We reduce it to a mechanism you can inspect before a larger build is proposed.

FR 01 / 04

Bottleneck map

Inputs, owner, failure point, and first test path on one page.

FR 02 / 04

Working fix

The smallest repair or prototype that moves a real input through the broken flow.

FR 03 / 04

Pass/fail test

Acceptance criteria, expected result, edge case, and owner signoff before handoff.

FR 04 / 04

Handoff package

Runbook, credentials checklist, operating notes, and the next repair backlog.

Fixed-term systems with pass/fail handoff criteria

Systems Sprint

A focused 2–4 week repair sprint for one broken handoff. We map the bottleneck, ship a working fix, run a pass/fail acceptance test, and leave the handoff package.

  • Bottleneck map with inputs, failure point, and owner
  • Working fix or prototype tied to the failing flow
  • Pass/fail acceptance test and handoff package

AI + Automation Buildout

Practical AI workflows for intake, documentation, reporting, and operations. Each deliverable includes owner-approved guardrails, test cases, and fallback notes.

  • Prompt and process map tied to one accountable owner
  • Working automation with a human fallback path
  • Pass/fail test cases, logs, and rollback notes

Brand Operating System

A documented identity, messaging, and governance system. The deliverable is a usable rule set: positioning, voice, visual rules, prompt instructions, and owner notes.

  • Positioning and voice decisions captured with examples
  • Templates and patterns with acceptance checks
  • AI-ready brand instructions and handoff notes

Website + Intake Infrastructure

Web and intake systems connected to your forms, analytics, content, CRM, and operations. The build is judged by the handoff: can the next owner run it and verify it?

  • Form, intake, and CRM handoff map
  • Analytics events tied to the funnel test
  • Launch acceptance test and owner runbook

Systems we repair

No logo theater. Specific systems, failure modes, and repair patterns tell a visitor whether their mess is familiar.

REP-047 PASS

CRM intake routing

owner
ops
failure
no fallback path
fix
route to owner + log
REP-051 PASS

AI review workflow

owner
ai-ops
failure
no reject case
fix
human queue + rollback
REP-038 PASS

Brand operating rules

owner
founder
failure
lives in founder memory
fix
rule set + examples
REP-052 PASS

Lead form intake

owner
ops
failure
submits silently
fix
alert + log + owner
REP-049 PASS

Prompt output review

owner
ai-ops
failure
lands unreviewed
fix
approval gate + log
REP-044 PASS

Form-to-CRM bridge

owner
ops
failure
UTM dropped
fix
event mapped + verified
REP-053 PASS

Voice + visual rules

owner
brand
failure
contractor drift
fix
AI-ready instructions
REP-054 FIX

Funnel acceptance test

owner
growth
failure
no pass criteria
fix
pass/fail before launch
Owned IP

“If your team cannot fill the table for five records, the automation is not ready.”

Finale

Describe the bottleneck.

Name the page, form, workflow, prompt, or process that stalls. We map the owner, failure point, pass/fail test, and handoff package before recommending scope.